Americans with Disability Act (ADA) Resources

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2017 Trends Report Topic Spotlight: ADA No-Shows and Cancellations

6.19.18 Publication

Americans with Disabilities Act policies regarding Complementary Paratransit customer no-shows and ride cancellations are the focus of this Topic S...

ARCHIVED – Disability Sensitivity and the ADA Complaint Process Webinar

6.13.18 Webinar

On April 12, 2018, NADTC presented this webinar on disability sensitivity and the ADA complaint process for transportation providers. Topics includ...

2017 Trends Report Topic Spotlight: ADA Complaint Process

3.19.18 Publication

Americans with Disabilities Act (ADA) complaint processes and policies are the focus of this Topic Spotlight, one of six transportation issues repo...

2017 Transportation Trends Report

2.15.18 Publication

This report reviews 2017’s trending topics in transportation. From industry news to questions we receive at NADTC, we provide an overview of ...

2016 Trends Report Topic Spotlight: ADA

8.25.17 Publication

The Americans with Disabilities Act as it relates to transportation services for older adults and people with disabilities is the focus of this Top...

ARCHIVED – ADA Ask the Expert Podcast

4.25.17 Audio / Video

Recorded March 30, 2017, this podcast is about the Americans with Disabilities Act and common ADA questions related to customer service, wheelchair...

2016 Transportation Trends: A Look at the Year’s Top Mobility Challenges & Opportunities

4.3.17 Publication

This report discusses trending topics—significant issues that affect the availability of accessible transportation in communities—identified by the...

Transit Operator’s Pocket Guide

5.5.16 Publication

This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also...

Facts about Service Animals and Transportation Poster

5.2.16 Publication

This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.